Terms and Conditions

General Terms and Conditions of the Rózsaüveg creative studio and webshop

Welcome to the Rózsaüveg website. Please read these Terms and Conditions carefully before placing an order or registering for a painting event. By using the website, registering through the booking system or purchasing in the webshop, you accept these Terms and Conditions.

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1. Operator details

Service provider: Pál László Attila EV. Registered office: 1095 Budapest, Lechner Ödön fasor 2., 1st floor, door 6, Hungary Tax number: 91992383-1-43 General complaints and contact: [védett e-mailes elérhetőség] Painting events and painting commissions: [védett e-mailes elérhetőség] Tiffany glass object commissions: [védett e-mailes elérhetőség]

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2. Services and orders

The website offers the following three main activities:

• Painting events: Group events for which a place becomes validly reserved through an online application and simultaneous online payment of the participation fee.
• Custom glass objects (Tiffany): Every piece is handmade to order. Individual requests can be submitted by email ([védett e-mailes elérhetőség]) or through the quote-request form on the website.
• Custom paintings: Bespoke acrylic and oil paintings arranged by email ([védett e-mailes elérhetőség]).

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3. Cancellation terms (Painting events)

Participants may cancel the complete booking at least 48 hours before the event begins, using the secure management link in the confirmation email or by contacting us in writing. For card payments, an eligible refund is initiated to the original payment method after administrative processing. In the event of cancellation within 48 hours or non-attendance, the participation fee cannot be refunded and the booking cannot be rescheduled.

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4. Copyright and media

Photographs and video recordings may be made of paintings created at workshops and of the creative process. The service provider may use these materials for marketing purposes. If you do not consent, please inform the instructor at the beginning of the event or notify us in writing at [védett e-mailes elérhetőség].